Customers
can also choose additional levels of support,
provided by our state-of-the-art Data
Centers. Our Data Centers in Sao Paulo,
Brazil & Aveiro, Portugal are staffed with
highly trained, experienced support personnel,
who can provide all measure of customer care
and network management. Using our proprietary
systems, our Data Center Teams provide frontline
support in the following areas:
• Account
Activations
• Rate & Code Entry
• Trouble shooting and LCR management
• Accounts Payable & Receivable
• Overall network quality control
Our
overseas Data Centers enable our customers to
provide the highest quality, 24/7 customer & network
support, while realizing tremendous
cost savings.
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